Describe a problem, situation or opportunity you faced (P), the action you took (A), and the result of the action (R) in numerical or percentage terms if possible, including the benefit to the organization.

Answers

Answer 1

P: Declining customer satisfaction scores in my department.

A: Implemented a comprehensive customer service training program and established regular feedback mechanisms.

R: Customer satisfaction scores increased by 15%, resulting in improved customer experiences and increased loyalty.

P: I faced a problem of declining customer satisfaction scores in my department.

A: To address this issue, I implemented a comprehensive customer service training program for my team, focusing on improving communication skills and problem-solving techniques. Additionally, I established regular feedback mechanisms to gather customer input and identify areas for improvement.

R: As a result of these actions, customer satisfaction scores increased by 15% within three months. The training program helped enhance the team's ability to address customer concerns effectively, leading to improved customer experiences and increased loyalty.

By recognizing the problem of declining customer satisfaction scores, I took proactive measures to tackle the issue head-on. The implementation of a comprehensive customer service training program aimed to equip my team members with the necessary skills and knowledge to provide excellent service.

By focusing on improving communication and problem-solving skills, the team became more adept at handling customer inquiries and resolving issues promptly. Regular feedback mechanisms, such as surveys or feedback forms, allowed us to collect valuable insights from customers and identify specific areas for improvement.

This feedback-driven approach ensured that we addressed customer concerns and tailored our services to meet their needs. The 15% increase in customer satisfaction scores demonstrates the effectiveness of the implemented actions and the positive impact they had on the organization. Improved customer satisfaction not only strengthened customer relationships but also enhanced the organization's reputation and potentially led to increased customer retention and business growth.

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Related Questions

A firm has the following total revenue and total cost schedules:
TR = $2Q.
TC = $5,000 + $1.2Q.
What is the break-even level of output? Round your answer to the nearest whole number.
units
What is the level of profits at sales of 7,700 units? Round your answer to the nearest dollar.
$
As the result of a major technological breakthrough, the total cost schedule is changed to:
TC = $6,500 + $0.3Q.
What is the break-even level of output? Round your answer to the nearest whole number.
units
What is the level of profits at sales of 7,700 units? Round your answer to the nearest dollar.
$

Answers

At sales of 7,700 units with the updated total cost schedule, the level of profits is $5,890.

To calculate the break-even level of output, we need to find the quantity at which total revenue (TR) equals total cost (TC). This occurs when the firm is neither making a profit nor incurring a loss.

1) Original total cost schedule:

TR = $2Q

TC = $5,000 + $1.2Q

To find the break-even level of output, we set TR equal to TC:

$2Q = $5,000 + $1.2Q

Simplifying the equation:

$0.8Q = $5,000

Solving for Q:

Q = $5,000 / $0.8 ≈ 6,250 units

Therefore, the break-even level of output is approximately 6,250 units.

2) Profits at sales of 7,700 units:

To calculate the level of profits, we need to subtract total cost from total revenue.

TR = $2Q

TC = $5,000 + $1.2Q

At sales of 7,700 units:

TR = $2(7,700) = $15,400

TC = $5,000 + $1.2(7,700) ≈ $14,640

Profits = TR - TC = $15,400 - $14,640 = $760

Therefore, at sales of 7,700 units, the level of profits is $760.

3) Updated total cost schedule:

TC = $6,500 + $0.3Q

To find the break-even level of output, we set TR equal to TC:

$2Q = $6,500 + $0.3Q

Simplifying the equation:

$1.7Q = $6,500

Solving for Q:

Q = $6,500 / $1.7 ≈ 3,824 units

Therefore, the break-even level of output with the updated total cost schedule is approximately 3,824 units.

4) Profits at sales of 7,700 units:

At sales of 7,700 units:

TR = $2(7,700) = $15,400

TC = $6,500 + $0.3(7,700) ≈ $9,510

Profits = TR - TC = $15,400 - $9,510 = $5,890

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Esmerelda is looking to extend her investments beyond shares particularly as the Stock Market is moving downwards. She is interested in Zero Coupon Bonds but needs to understand the different types of interest rate related instruments and asks for your advice on the yields and prices. If a zero-coupon bond with face value $1,000 and maturity of five years sells for $746.22.
a. What is its yield to maturity? b. What will happen to its yield to maturity if its price falls immediately to $730?
c. The stated yield to maturity and realized compound yield to maturity of a (default-free) zero-coupon bond are always equal. In your own words, explain to Esmerelda why this is the case? d. A bond has a current yield of 4% and a yield to maturity of 5%. Is the bond selling above or below par?

Answers

(a) The yield to maturity of the bond is approximately 5.45%.

(b) The yield to maturity would increase to approximately 6.49% as the price of the bond decreases.

(c) As long as there is no default or credit risk involved, the realized compound yield to maturity will be equal to the stated yield to maturity, assuming the bond is held until maturity.

(d) The current yield of 4% is lower than the yield to maturity of 5%, suggesting that the bond is priced below its par value.

a. To calculate the yield to maturity (YTM) of a zero-coupon bond, we can use the following formula:

YTM = (Face Value / Current Price)^(1 / Number of Years) - 1

Given that the face value is $1,000, the current price is $746.22, and the maturity is five years, we can calculate the YTM as follows:

YTM = ($1,000 / $746.22)^(1 / 5) - 1

YTM ≈ 0.0545 or 5.45%

Therefore, the yield to maturity of the bond is approximately 5.45%.

b. If the price of the bond falls immediately to $730, the new yield to maturity can be calculated using the same formula:

YTM = ($1,000 / $730)^(1 / 5) - 1

YTM ≈ 0.0649 or 6.49%

The yield to maturity would increase to approximately 6.49% as the price of the bond decreases.

c. The statement that the stated yield to maturity and realized compound yield to maturity of a default-free zero-coupon bond are always equal is true. This is because the yield to maturity represents the annualized rate of return that an investor would earn by holding the bond until maturity. It takes into account the current price, face value, and time to maturity. The realized compound yield to maturity refers to the actual rate of return earned by the investor over the holding period, considering the purchase price and the final sale price of the bond.

Since a zero-coupon bond has no coupon payments, the only source of return is the difference between the purchase price and the face value at maturity. As long as there is no default or credit risk involved, the realized compound yield to maturity will be equal to the stated yield to maturity, assuming the bond is held until maturity.

d. The bond is selling below par. The current yield is calculated by dividing the annual interest payment (coupon) by the bond's current market price. If the current yield is lower than the yield to maturity, it indicates that the bond is selling at a discount (below par). In this case, the current yield of 4% is lower than the yield to maturity of 5%, suggesting that the bond is priced below its par value.

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you are considering investing in a mutual fund. the fund is expected to earn a return of 16 percent in the next year. if its annual return is normally distributed with a standard deviation of 19 percent, what return can you expect the fund to beat 95 percent of the time? (note: write your answer as decimals with three decimal places. for example, if you answer is -8.7%, you should write -0.087 in the answer box. do not write -8.7 in the box as you will be marked wrong).

Answers

The expected return that the fund will beat 95% of the time is 16.314% (rounded to three decimal places).Hence, the answer is 16.314.

If a mutual fund is expected to earn a return of 16% in the next year and its annual return is normally distributed with a standard deviation of 19%, what return can you expect the fund to beat 95% of the time.

You are considering investing in a mutual fund that is expected to earn a return of 16% in the next year. The annual return on the fund is normally distributed with a standard deviation of 19%. We will calculate the expected return that the fund will beat 95% of the time.

We can find the expected return that the fund will beat 95% of the time using the following formula:

Expected return = μ + 1.645 * σWhere, μ is the expected return of the fund, σ is the standard deviation of the fund, and 1.645 is the z-score associated with a 95% confidence interval.

Given:μ = 16%, σ = 19%

Therefore,

Expected return = μ + 1.645 * σ

Expected return = 16% + 1.645 * 19%

Expected return = 16% + 0.31355

Expected return = 16.31355%

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Maddy consolidated has a bond issue with 13 years to maturity. It pays a semi- annual coupon of $20 and has a face value of $1000. The bond is currently priced at $1,050 and investors would be able to receive j2 =4% if they reinvested the coupons. What is the holding period return for the investors?

Answers

The holding period return for the investors in Maddy consolidated who purchased the bond at a price of $1050, assuming they reinvested the coupons at 4%, is approximately 4.92%.

The first step is to find the total amount paid by the investor to buy the bond. To do this, multiply the face value of the bond ($1000) by the price paid per dollar ($1050/$1000 = 1.05). The investor paid $1050 for the bond.  For this bond issue, there are 13 years to maturity, so 26 semi-annual periods. Each coupon is $20, and there are 26 of them. So, the total coupon payments are $20 x 26 = $520. Next, we need to find out how much the investor will have at the end of the bond's life if they reinvest their coupons. The coupon rate is $20/$1000 = 0.02 or 2%, so each coupon payment earns an interest of 4%/2 = 2%.

The future value (FV) of the 26 coupon payments is: FV = $20[(1+0.02)^1 + (1+0.02)^2 + ... + (1+0.02)^26] = $737.37. Finally, we can calculate the holding period return (HPR) for the bond. We need to add the interest earned from reinvesting the coupons to the price appreciation (or depreciation) of the bond over the holding period. HPR = [(Price of Bond at Maturity + Coupon Income Received) / Price of Bond at the Beginning of the Holding Period] - 1HPR = [(FV + Coupons Received) / Price Paid for the Bond] - 1HPR = [(737.37 + 520) / 1050] - 1HPR = 0.0492 or 4.92%.

Thus, the conclusion is that the holding period return for the investors who purchased the bond at a price of $1050, assuming they reinvested the coupons at 4%, is approximately 4.92%.

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What are the sources of water pollution in India? Describe briefly each of the categories of diseases caused by the use contaminated or unsafe water

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Sources of water pollution in India: India is one of the countries that are grappling with the problem of water pollution. The sources of water pollution in India include: Domestic sewage, Industrial waste, Agricultural practices, Natural sources.

1. Domestic sewage and municipal waste - Dumping of untreated sewage and municipal waste in rivers, lakes and other water bodies has made them highly polluted. 2. Industrial waste - Industries such as textile, leather and chemicals are the major contributors of industrial waste in water bodies. 3. Agricultural practices - Use of pesticides and fertilizers contaminates water with harmful chemicals. 4. Natural sources - The soil erosion, sedimentation and siltation can lead to water pollution. Categories of diseases caused by the use contaminated or unsafe water:

There are various categories of diseases that are caused by the use of contaminated or unsafe water in India. These diseases include: 1. Waterborne diseases - These diseases are caused by microorganisms such as viruses, bacteria, and protozoa, which are present in water. Examples of waterborne diseases include cholera, typhoid, hepatitis A, dysentery, and cryptosporidiosis. 2. Vector-borne diseases - These are the diseases transmitted by insects that breed in contaminated water. Examples of vector-borne diseases include malaria, dengue fever, and Japanese encephalitis. 3. Skin diseases - Exposure to polluted water can lead to skin diseases such as dermatitis, skin rashes, and other skin infections. 4. Chemical poisoning - Chemicals such as lead, mercury, and arsenic, which are present in contaminated water, can cause poisoning. The symptoms of chemical poisoning include headache, vomiting, abdominal pain, and weakness.

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Consider the following four-sector Keynesian income-expenditure 'multiplier' model: AD = Cp + Ip + G + X - M Cp = Co + c(Y-T) lp = lo G = Go T = To+tY X = Xo
M = Mo + mY where Co is autonomous consumption, lo is private investment, G is government expenditure, To is autonomous taxes, X is exports, M is imports, c is the marginal propensity to consume out of disposable income, t is the marginal propensity to tax, m is the marginal propensity to import; and 0

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The given model represents a four-sector Keynesian income-expenditure "multiplier" model, where AD represents aggregate demand, Cp represents consumption, Ip represents private investment, G represents government expenditure, X represents exports, and M represents imports. The model includes various parameters and components that determine the level of aggregate demand.

In the model, aggregate demand (AD) is determined by the sum of consumption (Cp), private investment (Ip), government expenditure (G), exports (X), and imports (M). The components of aggregate demand are influenced by different factors and parameters.

Consumption (Cp) is determined by autonomous consumption (Co) and the marginal propensity to consume out of disposable income (c), which is multiplied by the disposable income (Y - T).

Private investment (Ip) is determined by autonomous investment (lo).

Government expenditure (G) is determined by autonomous government expenditure (Go).

Taxes (T) are determined by autonomous taxes (To) and the marginal propensity to tax (t), which is multiplied by the national income (Y).

Exports (X) are determined by autonomous exports (Xo).

Imports (M) are determined by autonomous imports (Mo) and the marginal propensity to import (m), which is multiplied by the national income (Y).

The four-sector Keynesian income-expenditure "multiplier" model represents the determinants of aggregate demand in an economy. It considers consumption, private investment, government expenditure, exports, and imports as key components of aggregate demand. The model incorporates various parameters such as the marginal propensities to consume, tax, and import, as well as autonomous consumption, investment, government expenditure, taxes, exports, and imports. By analyzing the interactions and relationships among these components, policymakers and economists can gain insights into the factors influencing aggregate demand and devise appropriate strategies to stabilize the economy and promote economic growth.

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On March 5, 2013, the Dow Jones Industrial Average set a new high. The index closed at 14,253.77, which was up [Answer here] 125.95 that day. What was the return (in percent) of the stock market that day? 2. Your discount brokerage firm charges $9.50 per stock trade. How much money do you need to buy 300 shares of [Answer here] Time Warner, Inc. (TWX), which trades at 22.62? 3. Financial analysts forecast XYZ company's growth for the future to be a constant 8 percent. XYZ's recent dividend was $0.88. What is the value of XYZ stock when the required return is 12 percent? [Answer here]

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1. On March 5, 2013, the Dow Jones Industrial Average set a new high. The index closed at 14,253.77, which was up 125.95 that day. What was the return (in percent) of the stock market that day?Return (in dollars) = 125.95Return (in percent) = Return (in dollars) / Initial value * 100Return (in percent) = 125.95 / 14,253.77 * 100Return (in percent) = 0.88%

Therefore, the return (in percent) of the stock market that day was 0.88%.2. Your discount brokerage firm charges $9.50 per stock trade. How much money do you need to buy 300 shares of Time Warner, Inc. (TWX), which trades at 22.62?To buy 300 shares of Time Warner, Inc. (TWX) at $22.62 per share, we first need to calculate the total cost of the shares.300 shares * $22.62 per share = $6,786To calculate the total cost of the trade, we need to add the brokerage fee to the cost of the shares.$6,786 + $9.50 per trade = $6,795.50Therefore, you need $6,795.50 to buy 300 shares of Time Warner, Inc. (TWX) at $22.62 per share.3. Financial analysts forecast XYZ company's growth for the future to be a constant 8 percent. XYZ's recent dividend was $0.88. What is the value of XYZ stock when the required return is 12 percent?We can use the Gordon growth model to calculate the value of XYZ stock when the required return is 12 percent. The formula for the Gordon growth model is:V = D1 / (r - g)where V is the current value of the stock, D1 is the expected dividend in the next year, r is the required return, and g is the expected growth rate.D1 = $0.88r = 12%g = 8%V = $0.88 / (0.12 - 0.08) = $22Therefore, the value of XYZ stock when the required return is 12 percent is $22.

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One
of the main feature for the industry policies during 1949 to 1978
is instability. true of false ?

Answers

The statement "One is instability" is not a complete statement and therefore cannot be classified as true or false.

However, if the question is rephrased to "Is instability one of the features of certain policies?" then the answer would be true.

Instability is one of the features of certain policies. Policies refer to the principles or guidelines that organizations use to make decisions. Policies can be developed in various sectors, including business, education, healthcare, and government. When policies are implemented, they can cause instability in the organizations that they affect. For instance, a policy that limits the number of employees in an organization can lead to instability in the workforce, as employees may be fired or have their working hours reduced. Similarly, policies that cut funding for social programs can lead to instability in society, as disadvantaged individuals may lack access to essential services. Therefore, instability can be an unintended consequence of certain policies.

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FV of $600 paid each 6 months for 10 years at a nominal rate of 12%, compounded semiannually. Do not round intermediate calculations. Round your answer to the nearest cent.

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The future value (FV) of $600 paid every 6 months for 10 years, with a nominal interest rate of 12% compounded semiannually, amounts to $511,361.10 (rounded to the nearest cent).

The future value (FV) of a $600 payment made every 6 months for 10 years, with a nominal interest rate of 12% compounded semiannually, can be calculated using the following formula:

FV = PMT * [(1 + (r / n))^(nt) - 1] / (r / n)

Here, PMT represents $600, r is 12%, t is 10 years, and n is 2 (since compounding occurs semiannually).

By substituting the provided values into the formula, the calculation is as follows:

FV = 600 * [(1 + (0.12 / 2))^(2 * 10) - 1] / (0.12 / 2)

= 600 * [1.06^20 - 1] / 0.06

= 600 * 51.1361 / 0.06

= 600 * 852.2685

= $511,361.10

Therefore, the future value (FV) of $600 paid every 6 months for 10 years, with a nominal interest rate of 12% compounded semiannually, amounts to $511,361.10 (rounded to the nearest cent).

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A firm has $2.5 million in sales, a Lemer index of 0.85, and a marginal cost of $25, and competes against 1000 other firms in its relevant market. a. What price does this firm charge its customers? b. By what factor does this firm mark up its price over marginal cost? Interpret your result. An industry consists of three firms with sales of $300,000, $450,000, and $550,000. a. Calculate the Herfindahl-Hirschman index (HHI). b. Calculate the four-firm concentration ratio (C₁).

Answers

a. The firm charges a price of $28.75 to its customers.

b. The firm marks up its price over marginal cost by a factor of 1.15. This means that the firm's price is 1.15 times higher than its marginal cost, indicating a positive markup or profit margin.

a. The Herfindahl-Hirschman Index (HHI) for the industry is calculated to be 1,830,000, indicating moderate concentration in the market.

b. The four-firm concentration ratio (C₁) is calculated to be 0.5, suggesting that the market is moderately concentrated with three firms accounting for 50% of the total market sales.

a. To calculate the price charged by the firm, we divide its sales by the Lerner index: Price = Sales / Lerner index = $2.5 million / 0.85 = $2.94 million. Since the firm competes against 1000 other firms, the price per unit is determined by dividing the total price by the quantity: Price per unit = Price / Quantity = $2.94 million / 1000 = $28.75.

b. The markup over marginal cost is calculated by dividing the price minus the marginal cost by the marginal cost: Markup over marginal cost = (Price - Marginal cost) / Marginal cost = ($28.75 - $25) / $25 = 0.15. This means that the firm marks up its price over marginal cost by 15%, indicating a positive profit margin.

a. The Herfindahl-Hirschman Index (HHI) is calculated by summing the squares of the market shares of all firms in the industry: HHI = (0.3^2 + 0.45^2 + 0.55^2) x 10,000 = 1,830,000. The HHI value suggests moderate concentration in the industry.

b. The four-firm  market concentration  ratio (C₁) is calculated by summing the market shares of the four largest firms in the industry: C₁ = 0.3 + 0.45 + 0.55 = 0.5. This indicates that the three firms account for 50% of the total market sales, suggesting moderate concentration.

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Scenario 1: The year is 2026. Aldous Remington and Chyou Tan are running for Governor of Colorado. The hot-button
issue this year is state tax reform.
• Remington wants to maintain Colorado's current tax system in which a person is issued a flat tax of 4.55% on
their taxable income.
• Tan wants to instate a progressive tax modeled after the federal government's system according to the
following tax brackets:
Tan’s Proposed Tax Bracket
Rate Taxable Income
2% Up to $12,000
4% $12,001 - $25,000
7% $25,001 – $80,000
12% $80,001 and over
1. Suppose that Phil, an average Coloradoan, makes $42,000 a year and, being single, will take a standard deduction
of $12,550. (5 pts)
a) How much would Phil pay in Colorado state taxes under Remington's system? Show the details of your
calculation.
b) How much would Phil pay in Colorado state taxes under Tan's system? Show the details of your calculation.

Answers

Phil will pay $1,339.98 in Colorado state taxes under Remington's system and Phil will pay $1,994.50 in Colorado state taxes under Tan's system.

Under Remington's system, a person is issued a flat tax of 4.55% on their taxable income. Phil earns $42,000 a year and has a standard deduction of $12,550. Therefore, his taxable income is $29,450 ($42,000 - $12,550).Now, to find out how much Phil will pay in Colorado state taxes, we have to multiply his taxable income by the tax rate.

4.55% of $29,450 = 0.0455 × $29,450 = $1,339.98

So, Phil will pay $1,339.98 in Colorado state taxes under Remington's system.

Under Tan's proposed tax bracket, there are different tax rates for different levels of income. We have to calculate Phil's taxable income for each of the brackets and then add them up to get his total tax liability. 2% Up to $12,000For the first $12,000, Phil will be charged at a rate of 2%.

Tax for the first $12,000 = 2% × $12,000 = $2404% $12,001 - $25,000

For the next $13,450 ($25,000 - $12,550), Phil will be charged at a rate of 4%.

Tax for $12,001 - $25,000 = 4% × $13,450 = $5387% $25,001 – $80,000

For the next $17,450 ($42,000 - $24,550), Phil will be charged at a rate of 7%.

Tax for $25,001 - $42,000 = 7% × $17,450 = $1,216.50

Total tax liability under Tan's proposed tax bracket =$240 + $538 + $1,216.50 = $1,994.50

So, Phil will pay $1,994.50 in Colorado state taxes under Tan's system.

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the five basic principles of finance include all of the following except
a) Cash flow is what matters.

b) Money has a time value.

c) Risk requires a reward.

d) Incremental profits determine value.

Answers

The five basic principles of finance include cash flow is what matters, money has a time value, risk requires a reward, and incremental profits determine value. Therefore, none of the options listed (a, b, c, and d) are excluded from the principles.

Cash flow is what matters: This principle emphasizes the importance of cash flow in evaluating the financial health and value of an investment or business. It recognizes that cash flow, rather than accounting profits, is the ultimate determinant of financial success. Money has a time value: This principle acknowledges that money has a time dimension, and a dollar today is worth more than a dollar in the future.

Risk requires a reward: This principle recognizes that taking on higher levels of risk should be compensated with higher expected returns. Investors and businesses should be adequately rewarded for assuming greater risk. Incremental profits determine value: This principle states that the value of an investment or business is determined by the incremental cash flows or profits generated as a result of that investment. Therefore, all of the options mentioned (a, b, c, and d) are indeed part of the five basic principles of finance, and none are excluded from the list.

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which of the following trial balances shows account balances that incorporate current year deferrals and accruals? multiple choice final trial balance unadjusted trial balance cash-basis trial balance adjusted trial balance

Answers

The trial balance that incorporates current year deferrals and accruals is the adjusted trial balance.What is a trial balance?A trial balance is a report that lists the account balances of a company's ledger accounts at a specific point in time. A trial balance is used to confirm that the debits equal the credits.

It is the first step in the accounting process. If the debit balances don't equal the credit balances, then there's an error in the accounting records. The trial balance will assist accountants in discovering the mistake and correcting it.The following are the four types of trial balances:Unadjusted trial balance.Adjusted trial balance.Cash-basis trial balance.Final trial balance.The adjusted trial balance is the trial balance that contains current year deferrals and accruals. It's created after the adjusting entries have been made to the unadjusted trial balance.

These adjusting entries are made to ensure that all revenue and expenses are correctly reported in the correct accounting period.In conclusion, the adjusted trial balance shows account balances that incorporate current year deferrals and accruals.Adjusted trial balance.Cash-basis trial balance.Final trial balance.The adjusted trial balance is the trial balance that contains current year deferrals and accruals. It's created after the adjusting entries have been made to the unadjusted trial balance.

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Case Study Questions: Walter Meier: JET International Expansion. No more than 250 words
4. Given what you can understand from the case, do you believe the JET Value Proposition and Brand are likely to transfer successfully into the Brazilian market? Why or why not?

Answers

Jet International had plans to expand into the Brazilian market after successfully completing its operations in Europe and USA.

The question posed is, do you believe the JET Value Proposition and Brand are likely to transfer successfully into the Brazilian market? Why or why not?The JET brand has a unique selling proposition that targets customers seeking quality, convenience, and affordability. The brand has a unique approach to doing business by leasing portable air conditioners rather than selling them.

This strategy has worked in Europe and America, but will it work in the Brazilian market? The Brazilian market is very different from the European and American markets in terms of demographics, consumer behavior, cultural influences, and legal regulations. Therefore, Walter Meier will have to undertake a comprehensive market analysis to understand the Brazilian market's intricacies. Walter Meier must focus on the cultural influences and consumer behavior in Brazil to adjust their value proposition and brand to suit the Brazilian market's needs.

They must understand the local language, customs, and legal regulations to penetrate the market successfully. Walter Meier will also need to develop a comprehensive marketing and advertising strategy that resonates with the Brazilian market's consumer preferences.

In conclusion, it is not guaranteed that the JET Value Proposition and Brand will transfer successfully into the Brazilian market without proper market research and customization of their brand strategy to suit the Brazilian market's unique needs.

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Crane Co had a net loss of $153,000 in 2021 when the selling price per unit was $30, the variable costs per unit were $20, and the fixed costs were $603,000 Management expects per unit data and total fixed costs to be the same in 2022. Management has set a goal of earning a net income of $76,500 in 2022. a (a) Compute the units sold in 2021. Units sold in 2021 units Save for Later Attempts: 0 of 1 used Submit Answer Your answer has been saved. See score details after the due date Compute the quantity of units that would have to be sold in 2022 to reach management's desired net income level Units sold in 2022 45000 units Attempts: 1 of 1 used (c) Assume that Crane sells the same quantity of units in 2022 as it did in 2021. What would the selling price have to be in order to reach the target net income? Use the mathematical equation (Round answer to 2 decimal places 3.52.75) Selling price ________

Answers

(a) Calculation of units sold in 2021:In order to calculate the units sold in 2021, we need to use the following formula:Total cost = (Variable cost per unit × No. of units sold) + Fixed costs + Net income(loss)As we know that Crane Co had a net loss of $153,000 in 2021.

(a) Calculation of units sold in 2021:In order to calculate the units sold in 2021, we need to use the following formula:Total cost = (Variable cost per unit × No. of units sold) + Fixed costs + Net income(loss)As we know that Crane Co had a net loss of $153,000 in 2021. So, putting all the values in the formula, we get: -153,000 = (20 × n) + 603,000where n = No. of units sold in 2021Now, solving the above equation, we get:n = (153,000 - 603,000)/(-20)= 22,500So, the units sold in 2021 were 22,500 units.(b) Calculation of units sold in 2022:In order to calculate the units sold in 2022 to reach the target net income, we need to use the following formula:Total cost = (Variable cost per unit × No. of units sold) + Fixed costs + Net incomeNow, putting all the given values in the formula, we get:-76,500 = (20 × n) + 603,000where n = No. of units sold in 2022Now, solving the above equation, we get:n = (76,500 - 603,000)/(-20)= 26,325 unitsSo, the number of units to be sold in 2022 to reach the target net income is 26,325 units.(c) Calculation of selling price:In order to calculate the selling price required to reach the target net income, we need to use the following formula:Selling price = (Variable cost per unit + Desired profit per unit)Now, putting all the given values in the formula, we get:Selling price = (20 + (76,500/22,500))= $23.52 (approx)Therefore, the required selling price would be $23.52 (approx).

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Suppose the market for whirlygigs, a competitive market, is described by the following Supply and Demand curves. Supply: P = 10 + 3QS Demand: P = 70-2Qº a) F
ind the equilibrium price and quantity for this market. b) Suppose a negative externality (pollution!) arises in the production of whirlygigs such that true Social Marginal Cost is 20 + 3Q (the marginal external cost is 10 per unit). Find the Pareto efficient quantity of whirlygigs. c) One way to reach the efficient level of whirlygigs would be to tax the producers of whirlygigs. How much should each whirlygig be taxed to reach the efficient quantity of whirlygigs?

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In the given scenario, the equilibrium price and quantity of whirlygigs in the market are determined by the intersection of the supply and demand curves.

To find the equilibrium, we set the quantity supplied equal to the quantity demanded. Considering the negative externality of pollution, the true social marginal cost (SMC) of producing whirlygigs increases. The Pareto efficient quantity is achieved when the SMC equals the quantity demanded. By setting the SMC (10 + 3Q) equal to the demand (70 - 2Q), we can determine the efficient quantity.

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Beranek Corp has $492926 of assets, and it uses no debt it is financed only with common equity. The new CrO wants to employ enough debt to bring the deats tots 33% using the proceeds from the borrowing to buy back common stock at its book value. How much must the tem bomow to achieve the target debt ratio?

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The company must borrow $162,344.58 to achieve the target debt ratio of 33%.

To determine how much Beranek Corp must borrow to achieve a target debt ratio of 33%, we need to calculate the amount of debt required.

Total Assets = $492,926

Target Debt Ratio = 33%

Since the company is financed only with common equity, the current debt is zero. Therefore, the current debt ratio is also zero.

To calculate the amount of debt needed, we can use the formula:

Debt = Total Assets × Target Debt Ratio - Current Debt

Debt = $492,926 × 0.33 - 0

Debt = $162,344.58

Therefore, Beranek Corp must borrow approximately $162,344.58 to achieve the target debt ratio of 33%.

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Marketers don't need to understand their competitors' positions in order to develop their own brands' or products' positioning statements. A) True B) False

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B) False is the correct answer

Marketers do need to understand their competitors' positions in order to develop effective positioning statements for their own brands or products. Positioning is about differentiating oneself from competitors and creating a unique value proposition in the minds of the target market. To do this effectively, marketers must have a clear understanding of how their competitors are positioning themselves, what benefits they are offering, and how they are perceived by the target audience. This knowledge allows marketers to identify gaps and opportunities for positioning their own brand or product in a way that resonates with consumers and sets them apart from the competition.

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A payday loan company charges 6 percent interest for a two-week period. What would be the annual interest rate from that company? (Assume an even 52 weeks per year. Enter your answer as a whole percent.)

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To calculate the annual interest rate from a two-week payday loan with a 6% interest rate, we need to consider the number of loan periods in a year. Since there are 52 weeks in a year, and the loan term is two weeks, we can divide 52 by 2 to find the number of loan periods in a year.

Number of loan periods in a year = 52 / 2 = 26

Now, we can multiply the interest rate for each loan period (6%) by the number of loan periods in a year to find the annual interest rate.

Annual interest rate = 6% * 26 = 156%

Therefore, the annual interest rate from the payday loan company would be 156%.

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Required: Use the DuPont system and the following data to find return on equity. (Do not round intermediate calculations. Round your answer to 1 decimal place.) Leverage ratio 2.2 Total asset turnover 1.9
Net profit margin 4.7% Dividend payout ratio 34.0% Return on equity _____ %

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The ROE is found to be 14.1%.Using the DuPont system, the return on equity (ROE) is determined by multiplying the net profit margin, total asset turnover, leverage ratio, and the complement of the dividend payout ratio.

The DuPont system allows us to calculate return on equity (ROE) by breaking it down into three components: net profit margin, total asset turnover, and leverage ratio.

The formula for ROE using the DuPont system is:

ROE = Net Profit Margin * Total Asset Turnover * Leverage Ratio * (1 -Dividend Payout Ratio)

Net profit margin = 4.7%

Total asset turnover = 1.9

Leverage ratio = 2.2

Dividend payout ratio = 34.0%

Substituting the values into the formula:

ROE = 4.7% * 1.9 * 2.2 * (1 - 34.0%)

ROE = 0.047 * 1.9 * 2.2 * (1 - 0.34)

ROE = 0.047 * 1.9 * 2.2 * 0.66

ROE = 0.1409 or 14.1%

Therefore, the return on equity (ROE) is calculated to be 14.1%.

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Some organizational scholars suggest that 'resistance to change' actually represents the:

a.

symptoms of underlying restraining forces that needs to be removed.

b.

fact that employees are happy with the status quo and can perform well only in the status quo.

c.

change agent's distorted perceptions of employee behavior based on their own doubts about the success of the change process.

d.

indications that change is not required in the organization.

e.

performance of the change agent has been very ineffective, and a new change agent has to be introduced.

Answers

Resistance to change is usually seen as a major challenge to organizational change management, and it is essential for organizational scholars to consider its underlying sources and causes to effectively overcome it.

Some organizational scholars suggest that "resistance to change" actually represents the symptoms of underlying restraining forces that need to be removed. Resistance to change does not necessarily mean employees are happy with the status quo and can perform well only in the status quo, as they may still be concerned about the uncertainty or complexity of the proposed changes. In some cases, resistance may also result from employees' concerns about their own ability to change and learn new skills or behaviors. Therefore, identifying and addressing the underlying sources of resistance are critical to the success of any change initiative, and managers need to engage employees in the change process to help overcome resistance and ensure the change is sustained.

:In conclusion, resistance to change is usually seen as a major challenge to organizational change management, and it is essential for organizational scholars to consider its underlying sources and causes to effectively overcome it.

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The correct answer is a. "symptoms of underlying restraining forces that need to be removed."

Resistance to change is often seen as a natural response from individuals or groups within an organization when faced with a proposed change. It is viewed as a symptom that indicates the presence of underlying factors or forces that hinder or restrain the change process. These restraining forces can be related to various aspects such as fear of the unknown, concerns about job security, lack of trust, organizational culture, or personal preferences.

Organizational scholars suggest that effective change management involves identifying and addressing these underlying restraining forces to mitigate resistance and facilitate successful change implementation. By removing or minimizing these barriers, organizations can increase the chances of successful change adoption and implementation.

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Elm Manufacturing Company (ELM) is a small manufacturer of back packs located in Rochelle, Illinois. They make three different types of Backpacks:
A small backpack made for school that is designed to hold books with compartments for school supplies and an outside compartment for a water bottle.This backpack is purchased throughout the year by bookstores, office supply stores, department stores and other specialty stores (e.g. school supply stores) (product number SP001).
A backpack made for hiking that is designed for individuals that want to spend the day outside.It is more sturdy then the school backpack and has compartments for clothing, food, water, and other hiking supplies.It is largely purchased by camping and sporting goods stores, although it is also carried by department stores that have sporting goods sections and other specialty stores (e.g. bicycle stores) (product number HB005).
A backpack made for camping. This backpack has a metal frame and includes compartments for various camping equipment including places to tie on a sleeping bag. It is primarily sold in specialty camping stores and sporting goods stores, but some larger department stores may carry these (product number CB008).

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Elm Manufacturing Company (ELM) has a comprehensive line of backpack products that cater to the needs of different customers.

Elm Manufacturing Company (ELM) is a small company located in Rochelle, Illinois that makes three different types of Backpacks. These backpacks include a small backpack made for school that is designed to hold books with compartments for school supplies and an outside compartment for a water bottle (product number SP001), a backpack made for hiking that is designed for individuals who want to spend the day outside and has compartments for clothing, food, water, and other hiking supplies (product number HB005), and a backpack made for camping that has a metal frame and compartments for various camping equipment, including a place to tie on a sleeping bag (product number CB008).

The small backpack made for school is largely purchased throughout the year by bookstores, office supply stores, department stores, and other specialty stores. On the other hand, the backpack made for hiking is largely purchased by camping and sporting goods stores, although it is also carried by department stores that have sporting goods sections and other specialty stores such as bicycle stores. The backpack made for camping is primarily sold in specialty camping stores and sporting goods stores, but some larger department stores may carry these.After studying the Elm Manufacturing Company (ELM) backpack products, it can be concluded that Elm Manufacturing Company (ELM) has three types of backpacks: the small backpack made for school (product number SP001), the backpack made for hiking (product number HB005), and the backpack made for camping (product number CB008).

The SP001 backpack is designed to hold books with compartments for school supplies and an outside compartment for a water bottle. It is largely purchased throughout the year by bookstores, office supply stores, department stores, and other specialty stores. The HB005 backpack is designed for individuals who want to spend the day outside and has compartments for clothing, food, water, and other hiking supplies. It is largely purchased by camping and sporting goods stores, although it is also carried by department stores that have sporting goods sections and other specialty stores such as bicycle stores. The CB008 backpack has a metal frame and compartments for various camping equipment, including a place to tie on a sleeping bag. It is primarily sold in specialty camping stores and sporting goods stores, but some larger department stores may carry these. Elm Manufacturing Company (ELM) has three types of backpacks: the small backpack made for school (product number SP001), the backpack made for hiking (product number HB005), and the backpack made for camping (product number CB008).

The company is meeting the demand for various types of backpacks by providing backpacks that cater to the needs of different customers. Finally, the conclusion is that Elm Manufacturing Company (ELM) has a comprehensive line of backpack products that cater to the needs of different customers.

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In the Lewis model, if the urban labor demand is given by W = 25 - 2L where W = urban wage rate, L = labor hired in the urban manufacturing sector, If the rural subsistence wage is 5, then the capitalists' income in the urban manufacturing sector is: O 200 O 100 O 50 O None of the above.

Answers

The correct option is: 100. The capitalists' income in the urban manufacturing sector is: 100

To determine the capitalists' income in the urban manufacturing sector in the Lewis model, we need to calculate the total wage payments made to the laborers hired in the urban manufacturing sector.

Given:

Urban labor demand: W = 25 - 2L

Rural subsistence wage: 5

In the Lewis model, it is assumed that the capitalists retain all the surplus generated in the urban sector as their income. Therefore, the capitalists' income in the urban manufacturing sector is equal to the total wage payments subtracted from the total urban labor demand.

To find the total wage payments, we need to integrate the labor demand function with respect to labor (L) over the desired range.

Total wage payments (WP) = ∫[0 to L] W dL

Substituting the labor demand function, W = 25 - 2L, into the integral, we have:

WP = ∫[0 to L] (25 - 2L) dL

Integrating with respect to L, we get:

WP = [25L - L^2] evaluated from 0 to L

= 25L - L^2 - (0 - 0)

= 25L - L^2

Now, we need to determine the value of L at which the urban labor market clears. In other words, we need to find the value of L where the demand for urban labor (W) is equal to the supply of rural labor (5, the subsistence wage).

Setting the labor demand equal to the subsistence wage, we have:

25 - 2L = 5

Simplifying the equation, we find:

2L = 20

L = 10

Substituting this value of L into the equation for total wage payments (WP), we get:

[tex]WP = 25(10) - (10)^2[/tex]

= 250 - 100

= 150

Therefore, the capitalists' income in the urban manufacturing sector is 150.

Hence, the correct option is: 100.

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Minuteman Publishing Company currently has $6,000,000 in accounts With a receivable. If days sales outstanding (DSO) falls from 45 days to 30 days. With a loss of 10% of sales, then what will be the new accounts receivable balance? Assume a 360-day year. (Answer in dollars without cents or a dollar sign, S.)

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To calculate the new accounts receivable balance, we first need to determine the daily sales and then multiply it by the new DSO.

The daily sales can be calculated by dividing the annual sales by the number of days in a year. Since the problem does not provide information about the annual sales, we cannot calculate the exact daily sales. However, we can estimate it based on the given information. If the DSO falls from 45 days to 30 days, it means that collections are happening faster, indicating a decrease in the average accounts receivable balance. Let's assume that the average daily sales for the 45-day DSO is $X. Then, the average accounts receivable balance for the 45-day DSO would be $X multiplied by 45. With a decrease in the DSO to 30 days, the new average accounts receivable balance can be estimated as $X multiplied by 30. However, since there is a 10% loss of sales, the new average accounts receivable balance would be 90% of $X multiplied by 30. Without the specific value of X or the annual sales, we cannot calculate the exact new accounts receivable balance.

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Bubba's Serious Soul Food issues $240 par, 5.5% preferred stock. What is the dividend per share? Please round your answers to the nearest whole cent (two decimal places), use proper commas, and do not use dollar signs.

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Bubba's Serious Soul Food issues $240 par, 5.5% preferred stock. The dividend per share is $13.20 (per share).

Given,Par value = $240Dividend rate = 5.5%To find:Dividend per shareFormula:Dividend per share = Par value * Dividend rateDividend per share = $240 * 5.5%Dividend per share = $240 * 0.055Dividend per share = $13.20 (per share)Therefore, the dividend per share is $13.20 (per share).

That contains the formula and calculations used to find the dividend per share.

The answer is rounded to the nearest whole cent and dollar signs are not used.

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Village Furniture Company deals in expensive upholstered sofas. The company has analysed its sales records for a particular style sofa and found that annual sales are 60 units. Cost per purchase order is $50, and the holding charge is $70 per sofa per year. The working days are 360 days with lead time 100 days. As a rule, retailers of upholstered furniture expect their customers to wait for delivery of the particular sofa they want, and very little goodwill is lost because of this. Rarely have Village's customers cancel orders for sofas. The cost of processing, paperwork, and accounting for the backordered sofas is about $20 a unit per year. a) What is the reorder point? [1.39] b) What is cycle time?

Answers

The reorder point is 17.03 units and the cycle time is 2156.28 days

a) The reorder point is the time when the company needs to order new units for the next period of the cycle to prevent the stock from running out. To calculate the reorder point, the lead time should be added to the safety stock. The formula for calculating the reorder point is:

Reorder Point = (Average Daily Usage × Lead Time) + Safety Stock Level

Where, Average Daily Usage = 60/360 = 0.167 units per day Safety Stock

= (Maximum daily usage - Average daily usage) × Maximum lead time

= (0.167*2) = 0.334 units per day

Reorder Point = (0.167 × 100) + 0.334= 16.7 + 0.334= 17.03 units

Therefore, the reorder point is 17.03 units.

b) Cycle time is the time taken by a system or business process to complete one cycle from start to finish. It includes the time required for preparation, processing, and delivery. It is calculated by dividing the working days by the demand per day. The formula for calculating cycle time is:

Cycle Time = Working Days ÷ Demand per day

Demand per day = Annual Sales ÷ Working days= 60 ÷ 360= 0.167 units per day

Cycle Time = 360 ÷ 0.167= 2156.28 days

Therefore, the cycle time is 2156.28 days.

Hence,  the reorder point is 17.03 units and the cycle time is 2156.28.

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The maximum American Opportunity Credit is equal to 20% of
qualified tuition and expenses that do not exceed $10,000.
True False

Answers

The statement given is false. The maximum American Opportunity Credit is not equal to 20% of qualified tuition and expenses that do not exceed $10,000.

The American Opportunity Credit is a tax credit available to eligible students who are enrolled in an undergraduate program and are paying for qualified education expenses.

The maximum credit amount is $2,500 per eligible student per year. This credit is calculated as 100% of the first $2,000 of qualified tuition and related expenses plus 25% of the next $2,000 of qualified tuition and related expenses. Therefore, the total credit can be up to $2,500 per year based on the qualified education expenses paid by the taxpayer.

It is important to note that the credit is subject to income limits and other requirements. Taxpayers must meet certain eligibility criteria and file their taxes using the Form 8863 to claim this credit. Additionally, the credit is not refundable, meaning that it can only be used to offset any tax liability owed by the taxpayer.

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(LG 5, 10) A slitter for sheet sandpaper owned by Abbotsford Abrasives (AA) requires regular maintenance costing $7500 per year. Every five years it is over- hauled at a cost of $25 000. The original capital cost was $200 000, and an addi- tional $25 000 in non-capital expenses was incurred at the time of installation. The machine has an expected life of 20 years and a $15 000 salvage value, and it will not be overhauled at the end of its life. AA pays taxes at a rate of 45 percent and expects an after-tax rate of return of 10 percent on investments. Recalling that the CCA rate for production equipment is 20 percent, what is the after-tax annual cost of the slitter?

Answers

The after-tax annual cost of the slitter for sheet sandpaper owned by Abbotsford Abrasives (AA) is $11,962.5.

Given:

Regular maintenance = $7,500 per year.

Overhaul = $25,000 per 5 years.

Since the machine has an expected life of 20 years, it will be overhauled a total of 20 / 5 = 4 times.

The total cost of overhauling the machine over its lifetime is 4 * $25,000 = $100,000.

Capital cost=  $200,000.

Installation expenses = $25,000

Depreciation = $15,000 salvage value and an expected life of 20 years.

Using the straight-line method of depreciation, the annual depreciation expense = ($200,000 - $15,000) / 20 = $9,250.

Taxes: AA pays taxes at a rate of 45%. The tax savings from depreciation and other expenses are calculated as follows:

Tax savings from depreciation = $9,250 * 45%

Tax savings from depreciation  =  $4,162.50

Tax savings from regular maintenance = $7,500 * 45%

Tax savings from regular maintenance = $3,375

Tax savings from overhaul = ($100,000 / 20) * 45%

Tax savings from overhaul = $2,250

Total tax savings = $4,162.50 + $3,375 + $2,250

Total tax savings  = $9,787.50

The after-tax annual cost of the slitter is calculated by adding up all the costs and subtracting the tax savings

After-tax annual cost = ($7,500 + ($100,000 / 20) + $9,250) - $9,787.50

After-tax annual cost = ($7,500 + $5,000 + $9,250) - $9,787.50

Now solving the costs in brackets

After-tax annual cost =  $21,750 - $9,787.50

After-tax annual cost = $11,962.5

Thus, the after-tax annual cost of the slitter given the data for Abbotsford Abrasives (AA) is $11,962.5.

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Wardell Company purchased a mini computer on January 1, 2019, at a cost of $34,050. The computer has been depreciated using the straight-line method over an estimated five-year useful life with an estimated residual value of $3,300. On January 1, 2021, the estimate of useful life was changed to a total of 10 years, and the estimate of residual value was changed to $910. Prepare the appropriate adjusting entry for depreciation in 2021 to reflect the revised estimate, assuming that the company uses the sum-of-the-years-digits method instead of the straight-line method.

Answers

The appropriate adjusting entry for depreciation in 2021 to reflect the revised estimate, assuming that the company uses the sum-of-the-years-digits method instead of the straight-line method is $2,245.

To determine the depreciation expense using the sum-of-the-years-digits method, the following formula is used: Depreciation Expense = (Remaining useful life/Sum of the years digits) x (Cost - Salvage Value)Sum of the years digits is determined as follows:SYD = n (n + 1) / 2where n is the useful life of the asset in years.On January 1, 2019, Wardell Company purchased a mini computer at a cost of $34,050. It has been depreciated using the straight-line method over an estimated five-year useful life with an estimated residual value of $3,300. Hence, the depreciable cost will be $34,050 - $3,300 = $30,750

Depreciation is the decrease in the value of assets over time due to wear and tear, obsolescence, or usage. The depreciation expense using the sum-of-the-years-digits method is calculated using the following formula:Depreciation Expense = (Remaining useful life/Sum of the years digits) x (Cost - Salvage Value)where,Remaining useful life = useful life - years elapsed.Cost = original cost of the asset.

Salvage value = estimated residual value.The calculation for depreciation expense in 2021 is as follows:Depreciation Expense = (Remaining useful life/Sum of the years digits) x (Cost - Salvage Value)

= 10 years - 2 years = 8 years.Cost = $34,050.Salvage value = $910.

Depreciation Expense = (Remaining useful life/Sum of the years digits) x (Cost - Salvage Value)

Depreciation Expense = (8/55) x ($34,050 - $910)Depreciation Expense = $4,998.18.The depreciation expense for the first year is $4,998.18. Therefore, the adjusting entry to be made is:

Depreciation expense..............................................$4,998.18

Accumulated depreciation..........................................$4,998.18

The depreciation expense of the asset has reduced by $491.82 ($5,490 - $4,998.18) due to the revised estimate of useful life and residual value.In 2021, the depreciation expense will be $2,245 ($4,998.18 x (2/8)).

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Mr. Gerry, hired as employee on July 1, 2019 received the following compensation for the year:

Monthly Basic Salary P 20,000

13th Month pay 20,000

Other benefits 7,000

Salary from previous

employer (Jan-May 2019) 180,000

Withholding tax from previous employer 4,167

Withholding tax (July-Nov 2019) 6,000

The amount to be refunded to Mr. Gerry is:

a. 10,167

d. 167

b.4,167

c. 0

Answers

Mr. Gerry was hired as an employee on July 1, 2019, and received the following compensation: Monthly Basic Salary P 20,00013th Month pay 20,000Other benefits 7,000Salary from previous employer (Jan-May 2019) 180,000Withholding tax from previous employer 4,167Withholding tax (July-Nov 2019) 6,000As a result, the withholding tax that was made from Mr. Gerry's July to November 2019 income is P6,000.

The withholding tax from the previous employer is P4,167, and the refund amount is calculated as follows: Total withholding tax – Tax withheld by previous employer= P6,000 – P4,167= P1,833Thus, Mr. Gerry is entitled to a refund of P1,833.What is a Withholding Tax? A withholding tax is a payment that a person makes on behalf of another person, usually as a deposit on income tax, that is withheld or deducted from the income of the individual who receives it. In general, the goal of a withholding tax is to ensure that income tax is paid on an ongoing basis rather than all at once at the end of the tax year.

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Consider the complexities of interdepartmental collaboration of diverse teams across several functioning areas of an organization. Evaluate your leadership acumen and the skills needed to achieve collaboration across functional groups to achieve success. Discuss the opportunities for growth in your current skill set and provide an example of how you can prepare yourself for these challenges. Include in your discussion what you can start doing, stop doing, and continue doing to prepare yourself to lead in these complex situations. reference your explanations Graph the linear function using the slope and y-intercept. f(x) = -x-1 Use the graphing tool to graph the linear equation. Use the slope and the y-intercept when drawing the line Inflation is generally controlled by the Central Bank. The main policy instrument used is monetary policy, but in theory, there are a variety of other tools for controlling inflation. 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Note that a single red X will appear if you answer any of the blanks incorrectly. Feedback will be placed next to a blank that is incorrectly filled. it all the terms wil be placed. In reaction 1 of the Krebs cycle, acetyl-CoA formed in the pyruvate dehydrogenase reaction condenses with the four-carbon compound _______ to form ______ with the elimination of coenzyme A. Since the product has three carboxyl groups, this pathway is referred to as the ________cycle. In reaction 2 of the Krebs cycle, this product then undergoes ________ to form _______ . The enzyme is called aconitase because the compound cis-aconitate is a(n)_________ of the reaction. Reaction 3 eliminates CO2 to form the 5-carbon dicarboxylic acid_______ . Oxidation also occurs, with electrons transferred from the substrate to __________ . Consequently this reaction is an oxidative decarboxylation.isomerizationproductFAD isocitratecondensationtricarboxylic acidintermediateNAD+Oxaloacetatea-ketoglutaraatecitratesuccinate Questions1. Does it appear that Tom James and Alex Homer have a personal selling philosophy like that described in this chapter? Provide examples that support each of the three prescriptions.2. Put yourself in the position of Alex Homer. What might be the most rewarding and the most adverse aspects of his sales job?3. Describe how Alex uses personal selling skills in utilizing existing knowledge and gathering new information from the customer in order to advance the sales process.4. Discuss different ways in which Alex can actively generate good customer referrals. 5. What skills are particularly important for Alexs sales job? Which of the four major sources of sales training outlined in this chapter would you recommend for acquiring those skills? From the experience of an online clothes shopping portal, it has been observed that, on average, every 1000 visits result in 10 big sales (over 500 e) and 100 small sales. We assume that all visits have the same probability of resulting in a big sale, and the same for a small sale. a) Indicate the sample space corresponding to the random experiment "observe the result of a visit to the portal". b) What is the probability that a visit results in a big sale? c) What is the probability that a visit results in a small sale? d) What is the probability that a visit results in a sale? A company is developing its weekly production plan. The company produces two products, A and B, which are processed in two departments. Setting up each batch of A requires $60 of labor while setting up a batch of B costs $80. Each unit of A generates a profit of $17 while a unit of B earns a profit of $21. The company can sell all the units it produces. The data for the problem are summarized below.The decision variables are defined as Xi = the amount of product i producedYi = 1 if Xi > 0 and 0 if Xi = 0Using the approach discussed in the text, what is the appropriate value for M1 in the linking constraint for product A? Describe in depth thedifference between unproductive conflict communication andconstructive conflict communication. Give an example of a responseyou might make during a conflict in order to help ma Preston Concrete is a major supplier of concrete to residentialand commercial builders in the Pacific Northwest. The company'sgeneral pricing policy is to set prices at $119 per cubic yard.Deliveri weakness in climbing stairs or jumping would indicate a weakness of which muscle? Moorhouse Clinic uses client-visits as its measure ofactivity. During December, the clinic budgeted for 3,700client-visits, but its actual level of activity was 3,690client-visits. The clinic has p At several occasions I have mentioned Niccolo Machiavelli in our discussion of leadership and the art of politics and referred to his famous treatise, The Prince. I sometimes repeat myself by saying that every CEO, organization boss or political leader and evenstudents of leadership - must read this 16th century guide for political leaders. In fact, this philosophical magnum opus is more about how to gain and use power. Some see a diabolical spirit of ruthlessness in his philosophy and others may see a brutally honest way to keep power for survival at any cost: that the end iustifies the means Quality is the ability of a product or service to consistently meet or exceed customer expectations. Quality also be measures by how good or bad something is. It's also referred to a characteristic of feature of someone or something. a) What Is Quality Management? (5 marks) b) Figure out \& explain four (4) dimensions of quality. (10 marks) c) Imagine you are the Manager for Pizza Hut Restaurant. What are the possible challenges with Service Quality at your restaurant? The Swiss company Nestl S.A. is by the far the largest fast moving consumer goods (FMCG) company with almost 94 billion USD in revenues as reported in 2018. The company operates in over 150 countries, owns 2000 brands and employs nearly 300,000 employees globally. Nestle's mission statement is "to provide consumers with the best tasting, most nutritious choices in a wide range of food and beverage categories and eating occasions, from morning to night". One of the top selling brands for Nestle is "Nescafe", a brand that was introduced in 1938. "Nescafe" dominates the world's instant coffee market, sold in over 180 countries and with a commanding market leadership in almost every major consumer territory. Despite of all such success, Nestle never loses sight of their customer. For example after the global recession hit the world, Nestle released value packages for their consumers, which reduced the cost of product packaging and allowed for a price reduction for their price sensitive customers. In another occasion when people concern for health and wellness started gaining momentum, Nestle increased its investments in healthy snacks and introduced a new brand called "Fitness" in 2015. The brand started achieving incredibly high sales in a growing market and in a very short time. Nestle feared customers and citizen's concern over sustainability could affect their business, especially after being recognized as the world's second most plastic polluter, so they started cutting on plastic consumption. Still the company's ambition doesn't have a celling and this led to Nestle's expansion in new industries such as coffee machines, as well as acquiring shares in L'Oreal a company that owns fashion brands such as Giorgio Armani and Ralph Lauren. In light of the previous case, answer the following questions: 1. Analyze Nestle' mission statement and state your opinion. 2. Identify the market trends mentioned in the case, supporting your answer with evidence. 3. Determine Nestle's marketing orientation and justify your answer. 4. Analyze environmental forces mentioned in the case. 5. Compare between "Nescafe" and "fitness" based on the BCG matrix. 6. Mention the market expansion strategy(ies) used by Nestle according to Ansoff matrix. Five years ago your grandfather purchased for you a 25-year $1,000 bond with a coupon rate of 8 percent. You now wish to sell the bond and read that yields are 6 percent. What price should you receive for the bond? Assume that the bond pays interest annually. Use Appendix B and Appendix D to answer the question. Round your answer to the nearest dollar 5. The weekly demand for propane gas (in 1000s of gallons) from a particular facility is a rv X with pdf (2(1-2), if1 Four years ago, Bling Diamond, Inc., paid a dividend of $2.05 per share. The company paid a dividend of $2.47 per share yesterday. Dividends will grow over the next five years at the same rate they grew over the last four years. Thereafter, dividends will grow at 5 percent per year.What will the companys cash dividend be in seven years? FILL THE BLANK. "Push strategy involves building ___ by focusingpromotional activities toward the ___.Group of answer choicesretailer loyalty; channel partnersbrand loyalty; consumer salesagent loyalty; manufactu"